Terms of Service

By placing an order with Nicole Gunn, you agree to the following terms:

Health & Safety

  • Our products are for external use only and are not intended to diagnose, treat, cure, or prevent any disease, nor should they be considered a substitute for professional medical advice or treatment.

  • Do not ingest essential oils. In accordance with the Therapeutic Goods Act, we do not support or recommend the ingestion of essential oils without guidance from a qualified Aromatherapist or Naturopath.

  • Due to the high concentration of essential oils in our blends, we strongly recommend that customers with sensitive skin, known allergies, or existing health conditions perform a patch test prior to use and determine personal suitability. Essential oils should not be applied to eyes, ears, nose, or other areas with sensitive skin.

  • While our blends are formulated for safe, everyday use on pulse points, they are not intended for full-body application, use on highly sensitive skin, or for use on children. Discontinue use immediately if irritation occurs.

  • If you are pregnant, nursing, under medical supervision, or have known sensitivities, please consult a qualified healthcare professional before using our products.

  • By completing your purchase, you acknowledge and accept full responsibility for the safe and informed use of our products.

Ordering & Shipping

  • All orders must be placed via our website to ensure accuracy and protect your personal information. We do not accept telephone or verbal orders.

  • We ship within Australia only. In line with Australia Post’s restricted and prohibited items policy, international shipping is not available.

  • Prices include GST for Australian customers. Due to market fluctuations in essential oil pricing, product prices are subject to change without notice. Confirmed and paid orders will be honoured at the agreed price.

Product Use Disclaimer

  • Our products are not intended for ingestion or internal use and should not be used as a replacement for professional medical advice, diagnosis, or treatment.

  • It is the responsibility of the customer to determine the suitability of our products for their personal use prior to purchase. If you are aware of having sensitive skin, allergies or other health conditions, we strongly recommend consulting a qualified healthcare professional before purchasing or using our products. Discontinue use if irritation occurs.

Returns & Refunds

Please review our Returns & Refunds Policy before purchasing.